Martingale Complaints Policy

The Martingale Postgraduate Foundation (Martingale) strives to provide excellent support to applicants, Scholars-in-principle, Scholars, and partner universities. Should we fall short of the high standards we set ourselves, we will carefully listen to feedback and strive to make amends as appropriate.

Martingale will strive to be respectful, clear, and solution focused on our responses to complaints.

If you would like to raise a concern, please email, and we will get back to you as soon as possible.

Martingale is part of Purposeful Ventures, which is a registered charity (1204622) in England and Wales with a registered office at The Yellow Building, 1 Nicholas Road, London W11 4AN.